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Factory Automation Systems×新日本コンピュータマネジメント - List of Manufacturers, Suppliers, Companies and Products

Factory Automation Systems Product List

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Cloud-based AI FAQ service "KotaMi"

Cloud-based AI FAQ service to streamline inquiry responses with AI.

KotaMi is an FAQ service that analyzes and learns from the content of FAQs using AI, enabling more efficient handling of inquiries. ●Point 1: Search for what you want to know in writing! You can search for what you want to know in writing, just as if you were asking a person. By having users evaluate the search results, the AI learns the FAQs that are being sought, making it easier to reach answers the more it is used. It is an "FAQ that leads to answers." ●Point 2: Knowledge accumulation is possible! Even if an FAQ does not resolve an issue, by utilizing "Someone teach me!" users can share knowledge among themselves and lead to solutions. The content of resolved questions can be published as FAQs, allowing for the accumulation of knowledge. ●Point 3: Maintenance is easy! With an online editing tool, creating and editing FAQs is simple. You can register documents as they are and search directly within the documents. Additionally, you can understand which FAQs are needed from statistical information. *For more details, please download the PDF or contact us.

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